Privacy Policy

Depending on how you interact with us, we may receive:

• Your name, phone number, and other contact details.
• Your preferred location, budget, property type, and transaction requirements.
• Messages, enquiry details, viewing requests, and communication history.
• Documents you voluntarily provide for a transaction or compliance process.
• Technical data such as IP address, browser type, device information, and server logs.

Information may be collected when you complete the enquiry form, open the pre-filled WhatsApp message, call or message us, attend a viewing, provide documents, or otherwise communicate with RR Properties.

The current website enquiry form prepares a WhatsApp message in your browser. The information is then handled through WhatsApp when you choose to send that message.

We may use information to:

• Respond to enquiries and identify suitable property options.
• Coordinate calls, meetings, viewings, negotiations, and handovers.
• Prepare or support transaction and compliance documentation.
• Communicate service updates and relevant property opportunities.
• Prevent fraud, maintain records, and meet legal or regulatory obligations.
• Operate, secure, troubleshoot, and improve the website and services.

Information is processed where necessary to respond to your request, take steps toward a property transaction, perform an agreement, comply with legal obligations, protect legitimate business and security interests, or act on your consent where consent is required.

You may withdraw consent for optional communications by contacting RR Properties, although this will not affect processing already completed lawfully.

Relevant information may be shared only as reasonably necessary with property owners, landlords, buyers, tenants, developers, agents, building management, banks, valuers, lawyers, government or registration authorities, technology providers, and other parties involved in a requested transaction.

We may also disclose information where required by law, court order, regulatory request, fraud investigation, or to protect legal rights and safety.

When you communicate through WhatsApp or another external platform, that provider may process your data under its own terms and privacy policy. This website also loads third-party font resources, and its hosting provider may process normal technical logs.

Because RR Properties supports enquiries involving the UAE and India and may use international technology providers, information may be processed outside the country where you are located. Reasonable safeguards should be used where required by applicable law.

Information is retained only for as long as reasonably necessary for the enquiry, transaction, relationship, recordkeeping, dispute prevention, fraud control, or legal and regulatory requirements. Retention periods may vary according to the type of record.

RR Properties should use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no internet transmission, messaging platform, device, or storage system can be guaranteed completely secure.

Do not send passwords, card PINs, one-time passwords, or unnecessary sensitive documents through the general enquiry form.

Subject to applicable law, you may request access to, correction of, deletion of, or restriction on your personal information, and may object to certain processing or ask for a copy of information you provided.

Identity verification may be required before a privacy request is completed. Certain records may need to be retained where required by law or for legitimate claims.

This version of the website does not intentionally set advertising or analytics cookies. Essential technical data may still be processed by the browser, hosting provider, or external resources. This section should be updated before adding analytics, advertising, embedded maps, chat widgets, tracking pixels, or cookie-based services.

The website and property services are intended for adults capable of entering property transactions. RR Properties does not knowingly seek personal information from children through this website.

This policy may be updated to reflect changes in services, technology, or legal requirements. The revised version will be published here with a new “Last updated” date.

Privacy questions or requests may be submitted through the website contact form or through the official RR Properties WhatsApp channel.